SHIPPING, RETURN & REFUND POLICY

Last Updated: [05 June 2026]

  1. SHIPPING POLICY

Suji Foods currently ships only within India.

Estimated Delivery Times:

• Tamil Nadu – Approximately 3 business days
• Other Indian States – Approximately 5 business days

Shipping Charges:

• Chennai – ₹40
• Tamil Nadu (Outside Chennai) – ₹50
• Karnataka, Kerala, Andhra Pradesh – ₹80

Delivery timelines are estimates and may vary due to courier delays, weather conditions, holidays, or unforeseen circumstances.

Courier Partner:

ST Courier

  1. RETURN POLICY

Due to the nature of food and consumable products, Suji Foods does not accept returns.

All sales are final.

  1. REFUND POLICY

We do not offer refunds for:

• Change of mind
• Incorrect ordering by the customer
• Taste preferences
• Delayed deliveries caused by courier partners

  1. DAMAGED OR INCORRECT PRODUCTS

If you receive:

• A damaged product, or
• An incorrect product

Please contact us within 24 hours of delivery with:

• Order Number
• Photos of the package and product

After verification, we may provide a replacement at our sole discretion.

  1. ORDER CANCELLATION

Orders cannot be cancelled once placed and payment has been successfully processed.

  1. CONTACT US

Suji Foods
1/492A, First Floor, West Cross Street, Natco Colony, Kottivakkam, Chennai – 600041

Email: sujifoods2024@gmail.com